The Architecture of Trust

The Architecture of Trust Every enduring system reflects the assumptions on which it was built. Trust is often described as a human quality but arguably it is also an architectural one. Well-designed systems encourage good behaviour while inadequately designed systems encourage workarounds. For decades the architecture surrounding personal information has followed a familiar pattern: request,…

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Trust Has Been Outsourced

Trust Has Been Outsourced Copies became substitutes for confidence. Every organisation depends on trust but increasingly they are learning not to trust blindly. Banks no longer trust that customers are who they claim to be, employers do not necessarily trust qualifications, solicitors do not take identity for granted. Regulatory requirements and accelerating identity fraud have…

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Our Personal Data

Our Personal Data We rarely think about personal data. We think about life The phrase personal data has become one of the defining expressions of the digital age. Governments legislate around it. Businesses collect it. Lawyers define it. Regulators protect it. Cybersecurity professionals defend it. Yet outside professional circles, very few people wake up in…

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